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Kate Clasby
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Kate Clasby ha commentato,
+1. This is a very crucial feature and I'm actually quite surprised the capability doesn't already exist. Any large company is put at a huge inconvenience to have to manually manage both IVR and voicemails during holidays.
Any update on whether this is on the product roadmap and if so when it might be launched?
Visualizza commento · Data ultimo post: 26 mag 2021 · Kate Clasby
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Kate Clasby ha creato un post,
We'd love there to be some kind of indicator on abandoned call tickets to show it was abandoned (or hung up) after a call-back was requested. As of right now, they look the same. OR, have an option to disable abandoned call tickets after a call-back was requested.
Data ultimo post: 13 mar 2021 · Kate Clasby
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