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Dan Amit
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Dan Amit ha commentato,
This rule doesn't make sense. I found out that some of our meta-data of older tickets is incorrect and it seems like I can't change it. This is a real problem.
Visualizza commento · Data ultimo post: 08 apr 2021 · Dan Amit
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Dan Amit ha creato un post,
Hi there,
I find it really odd that I actually can't split tickets.
Just as I am able to merge relevant tickets into one ticket, I should be able to split the ticket into few inquiries. On few occasions the user texted \ emailed a solved thread and was therefore attached to a previous ticket.
I don't see why users should pay extra for such a basic feature.
Regards,
Dan.
Data ultimo post: 18 gen 2021 · Dan Amit
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