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Amy Spagnolo

Data ingresso 15 apr 2021

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Ultima attività 27 ott 2021

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Ultima attività di Amy Spagnolo

Amy Spagnolo ha commentato,

Commento nella community Q&A - Objects, workspaces, and rules

It would be great to have this option for customers in the Help Center. In Salesforce it is possible to configure it in a way that customer can escalate directly and do it as many times as needed. 

Visualizza commento · Data ultimo post: 13 set 2021 · Amy Spagnolo

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Amy Spagnolo ha creato un post,

Post Feedback - Ticketing system (Support)

This a functionality currently available in Intercom that I think it would be nice to have: ability to see and add a Guide article while creating a macro.

Currently you can add an article by searching the link on another tab and pasting it in the editor. It would be great if the system could have an additional app in the editor to pull the content from Guide and embed it in the macro response.

Data ultimo post: 06 gen 2021 · Amy Spagnolo

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