Katie Murray

I came here to do this same thing, so well done Lorrie. :D We also don't use comments and the workaround does not help us. This is a basic usability improvement and it's shocking it's been nearly 10 years with no solution. 

@... Can we please get an update on this particular request? Is this something that is being looked at/worked on or something that Zendesk never plans to implement?

Hi @... since it has been 5 months, do we have any updates on this feature?

Hi @... - since you're with Zendesk, could we have an update on if/when a feature to satisfy this request will be implemented, or if it is something that will never be implemented? It's been nearly 7 years since it was first requested. And 10 months since I asked if we could have an update, with no response from anyone at Zendesk.

My Zendesk account manager tells me to use the community boards to talk about the problems we're experiencing but I don't see much value in doing that if longstanding feature requests are never implemented.

Thank you!

Hi team, can we please have an update on this feature and if it is something you're planning?

Hi ZD team! We would like to see an internal commenting feature added to Zendesk guide articles. It would be something similar to Google Docs or Microsoft Word's ability to add comments to specific paragraphs, sentences, or words.

As a technical writing professional, this is a must-have. It's a huge hassle for our team when we are reviewing articles, as we can't do the reviews in the same place where we write and publish the article. Since Zendesk doesn't offer us any viable options for reviewing articles, we have to use Google Docs to fill in the gaps in this current workflow.

Please add me to this request list as well. This is an urgent need for us.

Please add me to the request list. Any updates on if something like this may be implemented?