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Maria Mendez

Data ingresso 15 apr 2021

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Ultima attività 02 apr 2024

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Ultima attività di Maria Mendez

Maria Mendez ha commentato,

Commento nella community Q&A - Reporting and analytics

Hi Daniel.

Have you found how you can do what you were looking for?

Thanks.

Maria

Visualizza commento · Data ultimo post: 02 apr 2024 · Maria Mendez

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Maria Mendez ha commentato,

CommentoUsing legacy AI agent functionality

Hi @...

I created 3 Answers to my Bot.

Is there a way to call another Answer in one of them? Is this way I can have separately the answer branch object.

For example: Out of office hours:

Yes: Out of Office Branch 

No: Normal Business Hours Branch 

Thanks.

Maria

 

Visualizza commento · Data ultimo post: 20 dic 2023 · Maria Mendez

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Maria Mendez ha commentato,

Commento nella community Developer - Zendesk Apps Framework (ZAF)

Hi Alessia P.

You have to define myLauncher object.

Sostitute:

<div id='myLauncher' onclick='openWidget()'>Click to chat with me!div>

With:

 



 
    Hello, World!
 


 

Hello, World!


 




 

And tell me what you see.

Maria

Visualizza commento · Data ultimo post: 11 dic 2023 · Maria Mendez

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Maria Mendez ha commentato,

CommentoGestione ticket

Good morning everyone.
How can I avoid going back to the first page when deleting a group of tickets on subsequent pages?
It always comes back to the first page of tickets and that's not easy when you're managing hundreds of tickets.

Thanks.

Maria

Visualizza commento · Data ultimo post: 21 giu 2023 · Maria Mendez

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Maria Mendez ha commentato,

CommentoGestione ticket

Good morning everyone.
How can I avoid going back to the first page when deleting a group of tickets on subsequent pages?
It always comes back to the first page of tickets and that's not easy when you're managing hundreds of tickets.

Thanks.

Maria

Visualizza commento · Data ultimo post: 21 giu 2023 · Maria Mendez

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Maria Mendez ha commentato,

CommentoWeb Widget (Classic) documentation

Sorry! @... you're right! 

I'm usually search with my personal Profile Maky

Thanks! And sorry again!

Visualizza commento · Data ultimo post: 17 nov 2021 · Maria Mendez

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Maria Mendez ha commentato,

CommentoWeb Widget (Classic) documentation

Hi Ray Smale.

I know you posted your question 8 months ago, but I resolved this issue by doing this:


Maybe can help!

Maria

Visualizza commento · Data ultimo post: 16 nov 2021 · Maria Mendez

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