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Usman Khan
Data ingresso 15 apr 2021
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Ultima attività 06 feb 2023
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Ultima attività di Usman Khan
Usman Khan ha commentato,
Hey Zendesk Team,
Any updates on the availability of this feature?
Thanks
Visualizza commento · Data ultimo post: 06 feb 2023 · Usman Khan
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Usman Khan ha commentato,
Can we import CSV without help-desk?
Visualizza commento · Data ultimo post: 24 ago 2022 · Usman Khan
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Usman Khan ha commentato,
Adding more information: For example, If I have to migrate 100 tickets from Account A and those tickets contain attachments as well. Currently, I see we need to manually download attachments and then upload in the Zendesk and then link them using API. I want to avoid that manual download step. Thanks
James J Erica Girges any thoughts?
I have similar problem https://support.zendesk.com/hc/en-us/community/posts/4411831431450-Download-the-Zendesk-ticket-attachment-via-API
Visualizza commento · Data ultima modifica: 24 ago 2022 · Usman Khan
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Usman Khan ha creato un post,
Hi,
Does anyone have any idea how to migrate ticket's comments attachment from one account to another without manual effort using API?
Thanks
Data ultimo post: 24 ago 2022 · Usman Khan
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Usman Khan ha commentato,
Can we get the old values from webhook. For example: I updated the ticket Title from "This was my ticket title" to "My ticket title is fine". Can I get the old title which is "This was my ticket title"?
Thanks
Visualizza commento · Data ultimo post: 20 ott 2021 · Usman Khan
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