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Julien MARTELOZZO

Data ingresso 15 apr 2021

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Ultima attività 08 nov 2023

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Ultima attività di Julien MARTELOZZO

Julien MARTELOZZO ha commentato,

Commento nella community Feedback - Ticketing system (Support)

This is a big source of complains.  Is there a roadmap for that ? 

Is workspace mandatory (will it become mandatory ?) 

Visualizza commento · Data ultimo post: 20 apr 2023 · Julien MARTELOZZO

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Julien MARTELOZZO ha commentato,

CommentoTicket basics

Hello all, 

The followers of my Zendesk system are not notified anymore when the comments are private (in public it still works because they're added in cc, and the cc's are notified if the comment is public). I don't understand why. 

In my old tickets, when iot worked, if I check the events, I see a "rule" : followers notification. I can't see it anymore, I don't know where it came from. 

Could you please help me  ?

 

 

 

Visualizza commento · Data ultimo post: 07 feb 2022 · Julien MARTELOZZO

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Julien MARTELOZZO ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

+1.000.000

 

Visualizza commento · Data ultimo post: 06 gen 2021 · Julien MARTELOZZO

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