Ricerche recenti


Nessuna ricerca recente

Ron de Vries's Avatar

Ron de Vries

Data ingresso 15 apr 2021

·

Ultima attività 20 set 2022

Seguiti

1

Follower

0

Attività totali

147

Voti

64

Abbonamenti

51

PANORAMICA ATTIVITÀ

Ultima attività di Ron de Vries

Ron de Vries ha commentato,

Commento nella community Feedback - Help Center (Guide)

Hi @...

Thanks for your reply! WIll go and see if we can code it ourselves or discuss with Zenplates to possibly add something like this as extension. 

Regards,

Ron

Visualizza commento · Data ultimo post: 20 set 2022 · Ron de Vries

0

Follower

0

Voti

0

Commenti


Ron de Vries ha creato un post,

Post Feedback - Help Center (Guide)

Hi, 

Is there a way to get the Notification functionality in our Help Centre (ZD Guide) the same Zendesk uses for their Help Centre? Are there any third party apps I am missing or should it (or is it?) a native functionality? 

It would be very convenient for our end-users as well as our employees who get @mentioned and right now receive multiple emails. They'd rather check the notification right within our Help Centre. 

Data ultimo post: 16 set 2022 · Ron de Vries

5

Follower

7

Voti

4

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Help Center (Guide)

Hi, 

Not sure if this quite belongs in this thread but we would very much like the Notification bell + notifications like Zendesk has in their Help Centre. Is something like this already available? Perhaps a third party app I'm missing? 

To be clear: I am referring to the notification bell to the left of my name. That way whenever a visitor signs in to our Help Centre they will be prompted to look at the notifications. 

Visualizza commento · Data ultimo post: 15 set 2022 · Ron de Vries

0

Follower

4

Voti

0

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi, 

Any news on this?

Visualizza commento · Data ultimo post: 01 ago 2022 · Ron de Vries

0

Follower

0

Voti

0

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi Brett Bowser

Got it, and it hit our account today. Thanks! 

Visualizza commento · Data ultimo post: 26 lug 2022 · Ron de Vries

0

Follower

0

Voti

0

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi, 

This would be great! And as Darren Bell mentions: Zendesk already has this in their own Help Centre. Would be great if this could be made available for their customers as well. 

 

Visualizza commento · Data ultimo post: 13 lug 2022 · Ron de Vries

0

Follower

0

Voti

0

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi Alina Wright

Any update on the GA? 

Thanks!

Visualizza commento · Data ultimo post: 01 lug 2022 · Ron de Vries

0

Follower

1

Voto

0

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi, 

Any updates regarding this feature? Got some questions from my team as well. Lot of attachments are uploaded in our articles and contain relevant information. Would be nice to have search also crawl the information in attachments.

Visualizza commento · Data ultimo post: 01 giu 2022 · Ron de Vries

0

Follower

1

Voto

0

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Help Center (Guide)

Hi @...

Looking for the same feature as well. If you have any updates I'd be happy to know them. 

Thanks. 

 

Visualizza commento · Data ultimo post: 28 feb 2022 · Ron de Vries

0

Follower

1

Voto

0

Commenti


Ron de Vries ha commentato,

Commento nella community Feedback - Community Forums (Gather)

Hi @...

Q1 is half way done, any updates you can share about this? :) 

Thanks! 

Regards,

Ron 

Visualizza commento · Data ultimo post: 22 feb 2022 · Ron de Vries

0

Follower

0

Voti

0

Commenti