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Rebecca Love

Data ingresso 15 apr 2021

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Ultima attività 22 feb 2022

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Rebecca Love ha commentato,

CommentoTicket automation and collaboration

Hi Cheeny, 

Thank you for your response.

No, the attachment size does not exceed the system limitation. I have found the file types to be the issue.

Visualizza commento · Data ultimo post: 22 feb 2022 · Rebecca Love

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Rebecca Love ha commentato,

CommentoTicket automation and collaboration

I have noticed that if the team sends CSV and ELS files through this integration, the comment fails to sync to Zendesk. Is this a known issue? If so, is there a plan to fix?

Visualizza commento · Data ultima modifica: 15 feb 2022 · Rebecca Love

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