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Tiffany King
Data ingresso 15 apr 2021
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Ultima attività 23 set 2024
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Ultima attività di Tiffany King
Tiffany King ha commentato,
Hi this is not showing up for our instance yet. Can I get the status of this? Thanks.
Visualizza commento · Data ultimo post: 23 set 2024 · Tiffany King
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Tiffany King ha commentato,
This isn't working for our instance. Can you check on the status of this? Thanks.
Visualizza commento · Data ultimo post: 23 set 2024 · Tiffany King
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Tiffany King ha commentato,
Hi @...,
Can I get someone to look at my comment from above? https://support.zendesk.com/hc/en-us/articles/360036483394/comments/1260800310149
Hi,
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups.
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface.Thanks for your help!
Visualizza commento · Data ultimo post: 29 apr 2021 · Tiffany King
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Tiffany King ha commentato,
Hi,
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups.
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface.
Here are the settings :
Thanks for your help!
Visualizza commento · Data ultimo post: 11 mar 2021 · Tiffany King
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