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Gregory Muir

Data ingresso 15 apr 2021

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Ultima attività 22 ott 2021

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Gregory Muir ha commentato,

Commento nella community Feedback - Ticketing system (Support)

This is never going to happen. It's been an open request for ten years and counting. 

Visualizza commento · Data ultimo post: 26 apr 2021 · Gregory Muir

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Gregory Muir ha commentato,

CommentoViews, ticket status, and ticket fields

My company went through a failed Zendesk implementation last year. I keep the subscription to this topic out of sheer morbid curiosity. I've seen a lot of bad customer service in the IT world over the years but this one really takes the cake. Feature request out there for ten years and the company is getting to it any year now! We've fought world wars in less time. 

Visualizza commento · Data ultimo post: 26 apr 2021 · Gregory Muir

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