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InVenture Capital Corporation (Tala)
Data ingresso 15 apr 2021
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Ultima attività 27 ott 2021
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InVenture Capital Corporation (Tala) ha commentato,
Commento nella community Feedback - Ticketing system (Support)
We have ~150 agents. There is no way for our team leads to see how many tickets their team members have skipped today, last week, last month. That's an inexcusable miss by Zendesk.
- Only Administrators can view skipped tickets, but we don't want to change all of our Team Leaders to Administrators.
- We cannot see trends over time.
- We cannot filter by Group.
Visualizza commento · Data ultimo post: 20 dic 2019 · InVenture Capital Corporation (Tala)
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