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Alexandre DRAGUT
Data ingresso 15 apr 2021
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Ultima attività 27 dic 2023
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Ultima attività di Alexandre DRAGUT
Alexandre DRAGUT ha creato un post,
Hi,
I would like this measure "Duration before first assignment" in Business Hours.
For now, i start with this formula:
DATE_DIFF(First assignment of ticket - Horodatage], [Created tickets - Horodatage], "nb_of_hours")
But I don't know how to add this value.
Data ultimo post: 27 ago 2021 · Alexandre DRAGUT
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Alexandre DRAGUT ha commentato,
+1
Visualizza commento · Data ultimo post: 27 ago 2021 · Alexandre DRAGUT
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Alexandre DRAGUT ha commentato,
+1
Visualizza commento · Data ultimo post: 27 ago 2021 · Alexandre DRAGUT
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Alexandre DRAGUT ha commentato,
+1 UP
Visualizza commento · Data ultimo post: 23 ago 2021 · Alexandre DRAGUT
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Alexandre DRAGUT ha creato un post,
Hi,
I would like to display in one report different "total" with 3 colonns with SUM and 3 last with MED aggregator.
However, he looks like impossible for now.
Could you help me?
Data ultimo post: 12 ago 2021 · Alexandre DRAGUT
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Alexandre DRAGUT ha commentato,
in May 2021, still no news from the team? I don't get the point to propose the reasons if we can't display by the triggers?
Do you take in consideration the needs of your customers?
thank you
Visualizza commento · Data ultimo post: 28 mag 2021 · Alexandre DRAGUT
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Alexandre DRAGUT ha commentato,
I'm really disappointed that Zendesk is not improving the quality of pdf prints.
This request was made a year ago and we are still in the same situation (since 23 January 2019)
this is an important feature and we got fuzzy dashboard in pdf.
can you prioritize this point with developers?
Thank you
Visualizza commento · Data ultimo post: 14 feb 2020 · Alexandre DRAGUT
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