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Melody Claassen
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Ultima attività di Melody Claassen
Melody Claassen ha creato un post,
Post Feedback - Ticketing system (Support)
It's frustrating that follow-up tickets are always marked as web, even though they're often replied to emails or other channels. So this inflates the data a bit when trying to look at volume by channel. It would be ideal if it could be tagged more accurately to show the channel that the customer responded in instead of defaulting to web.
Data ultimo post: 16 set 2019 · Melody Claassen
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