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Candice Klarich
Data ingresso 15 apr 2021
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Ultima attività 18 mar 2024
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Ultima attività di Candice Klarich
Candice Klarich ha commentato,
Katharina Huber for "App ID" when adding the account, that's the application ID from Google Play store for your app (visit the app on the Play Store in a browser and you'll see the app ID in the URL). Not the Zendesk App ID.
Visualizza commento · Data ultimo post: 11 dic 2023 · Candice Klarich
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Candice Klarich ha commentato,
Katharina Huber I'm currently on day 16 of dealing with this, hopefully it'll be resolved soon so that it won't take as long for you or others.
Visualizza commento · Data ultimo post: 06 dic 2023 · Candice Klarich
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Candice Klarich ha commentato,
If the language they use is pretty consistent perhaps you can set up triggers to filter those tickets.
But yes, I also wish we could ban IP addresses from support, not just chat. Having to see the ticket, then un-suspend the banned account then merge the accounts together then re-suspend is a big waste of time.
Visualizza commento · Data ultimo post: 05 mag 2020 · Candice Klarich
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Candice Klarich ha commentato,
Nice!
Some of our team members just use hotkeys / keyboard shortcuts, if anyone's not aware those are available.
Visualizza commento · Data ultimo post: 13 lug 2018 · Candice Klarich
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