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Gasper Jubani

Data ingresso 15 apr 2021

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Ultima attività 27 ott 2021

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Ultima attività di Gasper Jubani

Gasper Jubani ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 for this feature. I need to clean up my list of tags due to starting new automation process with new tags.

Visualizza commento · Data ultimo post: 03 ott 2019 · Gasper Jubani

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Gasper Jubani ha commentato,

Commento nella community Feedback - Ticketing system (Support)

@Robin, the numbers here do not represent at all how serious this issue is. We all have landed here after we have discovered this flawed on the system. There are many Zendesk users out there that have no idea that this issue even exists.

Visualizza commento · Data ultimo post: 14 ago 2019 · Gasper Jubani

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Gasper Jubani ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We also badly need this feature. We use Zendesk for internal support and need to be able to set rules to auto Cc folks based on what email address the ticket was received.

Visualizza commento · Data ultimo post: 17 lug 2019 · Gasper Jubani

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Gasper Jubani ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We are also having so many issues without this feature as follow-ups just get lost .. Agents have their queues where they look for their daily work .. these tickets land nowhere as no rules are applied to them. Please add this!

Visualizza commento · Data ultimo post: 04 giu 2019 · Gasper Jubani

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