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Nate Laff
Data ingresso 16 apr 2021
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Ultima attività 21 feb 2025
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Nate Laff ha creato un post,
I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visitor info, no flow conintues. Only after the visitor sends another message does the chat actually begin for me to pick up in the chat app.
As you can see in the screenshot below, I sat there waiting… then eventually sent the “Hello” and the chat was requested. This isn't a great user experience for sure.
Is this a bug? Am I doing something wrong in config?
Data ultimo post: 21 feb 2025 · Nate Laff
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Nate Laff ha commentato,
Same thing has been happening to be recently. Sometimes I get logged out multiple times in the same day. This is not limited to SSO. I have tried logging on with my regular username/password as well and it still does thing same thing.
Using 2.15.1 on iOS 15.0.1
Visualizza commento · Data ultimo post: 13 ott 2021 · Nate Laff
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Nate Laff ha commentato,
Agreed. What happened to this?
Visualizza commento · Data ultimo post: 10 gen 2021 · Nate Laff
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