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Brad Wade
Data ingresso 16 apr 2021
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Ultima attività 22 ott 2021
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Brad Wade ha commentato,
Commento nella community Feedback - Reporting and analytics (Explore)
Agree with Sally. This would be great to have for analysis, for coaching, for improving customer experience to know if there are any existing trends in which end users are responding after cases have been closed. As she stated above, we can only see that a follow up was created, not how many or what the follow up ticket number is.
Visualizza commento · Data ultimo post: 23 feb 2021 · Brad Wade
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