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Jerry Ishmael

Data ingresso 16 apr 2021

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Ultima attività 17 set 2024

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Ultima attività di Jerry Ishmael

Jerry Ishmael ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

We need the same especially in the API integrations.

Visualizza commento · Data ultimo post: 17 set 2024 · Jerry Ishmael

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Jerry Ishmael ha commentato,

CommentoJira integration

Maybe this was mentioned before but I cannot find any details on the following:

How can I go about removing the label "jira_escalated" if a Jira has been unlinked in the integration or, there is no Jira linked? 

Visualizza commento · Data ultimo post: 28 mar 2022 · Jerry Ishmael

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Jerry Ishmael ha commentato,

Commento nella community Discussion - Tips and best practices from the community

How does this behave with the new Zendesk messaging and auto bot? 

Visualizza commento · Data ultimo post: 04 mag 2021 · Jerry Ishmael

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Jerry Ishmael ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Would also like to see light agents restricted to Brand and Forms. This would truly provide an enterprise solution for those who require it. 

Visualizza commento · Data ultimo post: 02 feb 2021 · Jerry Ishmael

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