Ricerche recenti

Nessuna ricerca recente

Robin Johns's Avatar

Robin Johns

Data ingresso 16 apr 2021

·

Ultima attività 16 ott 2021

Seguiti

0

Follower

0

Attività totali

6

Voti

0

Abbonamenti

4

PANORAMICA ATTIVITÀ

Ultima attività di Robin Johns

Robin Johns ha commentato,

CommentoUsing help center search
Product guides

Hi all,

If Search is enabled across multiple help centres/brands, will answerbot consider this when suggesting articles during the ticket creation process, or does it only search the active brand?

Thank you,

Robin

Visualizza commento · Data ultimo post: 21 apr 2021 · Robin Johns

0

Follower

1

Voto

0

Commenti

Robin Johns ha commentato,

Commento nella community Feedback - Help Center (Guide)
Community

+1 

We have brands for different services, however, a customer may have access to multiple brands. Being able to have the 'Suggested Articles' scan all help centres would be hugely beneficial. 

Visualizza commento · Data ultimo post: 29 mar 2021 · Robin Johns

0

Follower

0

Voti

0

Commenti