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Stuart Buddrige

Data ingresso 15 apr 2021

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Ultima attività 16 feb 2023

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Stuart Buddrige ha commentato,

CommentoWorking with articles in the knowledge base

I can't attach my mock up for some reason.

Visualizza commento · Data ultimo post: 16 feb 2023 · Stuart Buddrige

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Stuart Buddrige ha commentato,

CommentoWorking with articles in the knowledge base

Hi,

Is it possible from a Category page to link to another section page that is not in that Category?

For example, imagine I had 2 Categories called Desktop and Mobile. Under Mobile I have Android and iOS. When I select the Desktop link, is it possible to have a direct link to the Mobile Category page in there, or it's sections (Android and iOS), as opposed to having to go back and select the initial Mobile page itself?

I don't want the link to be in an article - just a header section itself if possible like my attached mock up.

The use case here is we have multiple sections across our site for one product and we are wondering if it's possible to have links to all these sections on one single page without having to create the sections themselves on that specific page.

Thanks,

Visualizza commento · Data ultima modifica: 16 feb 2023 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

I see David Crichlow - thank you for coming back to me. And that's exactly what I'm looking for - currently I have the articles published to a section on the site there is no navigable way to - but if you search for them, you can access them. This is what I'd like to disable,

Any ideas anybody else? Thanks in advance.

Visualizza commento · Data ultima modifica: 13 ott 2022 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

David Crichlow I added the below code to my Sandbox instance and I could still view the article (I tried refreshing, using an Incognito window and using a different machine):

a[href*="/hc/en-us/articles/9613354347924-Service-Outage-"] {
    display:none;
}

I also tried:

a[href*="/hc/en-us/articles/9613354347924-Service-Outage-"] {
  display:none !important;
}

Visualizza commento · Data ultimo post: 13 ott 2022 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Hi David Crichlow could you give me an idea of where your section of code may be in the .CSS? My file is over 6.5k lines and I can't find anything similar to your code at first glance.

Thanks"

Visualizza commento · Data ultimo post: 12 ott 2022 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Hi all,

Another question from me - I simply cannot get the text colour to change at all. The original code is below:

/* change the background color by editing "background"  */
/* change the text color by editing "color"  */
.ns-box {
    position: relative;
    background: rgba(0,128,0);
    padding: 10px 20px 20px 20px;
    line-height: 1.4;
    z-index: 1000;
    pointer-events: none;
    color: rgba(250,251,255,0.95);
    font-size: 85%;
  border-bottom: 1px solid #DDD;

When I amend 'color: rgba(250,251,255,0.95);' and save the style.css, nothing happens to the colour. All I want is white text!!

I can amend the background colour no problem, it's just the text colour which is causing me issue.

RE: my other issues, I am fairly content with how I have got things configured currently - I really appreciate everybody's kind help.

Visualizza commento · Data ultima modifica: 11 ott 2022 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Hi Brett Bowser yes this option is enabled. I'm not 100% sure what it does though to be honest!

Visualizza commento · Data ultimo post: 06 ott 2022 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Hi David Crichlow could I trouble you for some further help on making these pages invisible please?

I tried adding the code you provided to my .css file with the exact URL of the article and I can still see them when I refresh the site and view the section the article is published to.

Any help is much appreciated - thanks!

Visualizza commento · Data ultimo post: 06 ott 2022 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Thank you David Crichlow - greatly appreciated. I will give this a go.

Visualizza commento · Data ultimo post: 26 set 2022 · Stuart Buddrige

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Stuart Buddrige ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Hi ModeratorWes - thank you for the reply.

Trapta Singh - if you have any insight on if there is a way to invisibly publish an article so users cannot see it as an article, but the content from it can still be used in a banner, please let me know. 

Many thanks!

Visualizza commento · Data ultimo post: 26 set 2022 · Stuart Buddrige

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