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Stephen Weaver
Data ingresso 16 apr 2021
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Ultima attività 22 ott 2021
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Stephen Weaver ha commentato,
If you read the ticket you would see we don't use triggers,
we do a manual check.
Why was this introduced in version 2, it was not in version 1?
Visualizza commento · Data ultimo post: 19 mar 2021 · Stephen Weaver
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Stephen Weaver ha commentato,
Please remove the action that changes the updated date on
all the agents tickets when the agent is put OOO.
Tickets should not be "updated" until the end user/customer or agent adds a comment?
Please see your support ticket #6388903, where I have been told that
the OOO app will not work for us?
Visualizza commento · Data ultimo post: 18 mar 2021 · Stephen Weaver
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