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Claudia Ruffini
Data ingresso 16 apr 2021
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Ultima attività 27 ott 2021
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Claudia Ruffini ha commentato,
Hi
I want to do the same thing as the original poster, but I want to split by "Inbound" tickets and "Outbound" tickets. I.e. tickets created by the end user are inbound tickets and tickets created by an agent (incl. admins) are outbound tickets. I am confused whether I need to add submitter role or requester role into the columns of the query in order to do this. Am I right in thinking that it would be the requester role?
Visualizza commento · Data ultimo post: 15 lug 2020 · Claudia Ruffini
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Claudia Ruffini ha commentato,
Hi, is there any update on chat concurrency insights?
Visualizza commento · Data ultimo post: 05 giu 2020 · Claudia Ruffini
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