Ricerche recenti


Nessuna ricerca recente

Jean Smith's Avatar

Jean Smith

Data ingresso 16 apr 2021

·

Ultima attività 22 ott 2021

Seguiti

0

Follower

0

Attività totali

2

Voti

0

Abbonamento

1

PANORAMICA ATTIVITÀ

Ultima attività di Jean Smith

Jean Smith ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We have also experienced this same thing.  We received an increase in Bad ratings in Q4. Upon checking, multiple customers stated they did not submit a Bad rating.  One customer stated they auto filter those emails into a separate email folder and that mail was still in an unread state.  Is Zendesk looking into this?  Once we miss the small window to have a customer change their response, there is no way to correct.  

Visualizza commento · Data ultimo post: 09 gen 2020 · Jean Smith

0

Follower

2

Voti

0

Commenti