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b8ta

Data ingresso 16 apr 2021

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Ultima attività 27 ott 2021

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b8ta ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I also find it useful to use SCIM provisioning. I want all of our employees to be able to log into Zendesk as End users via SSO, SCIM would be helpful to add an account for them.

Visualizza commento · Data ultimo post: 07 set 2021 · b8ta

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b8ta ha commentato,

Commento nella community Feedback - Help Center (Guide)

It is so frustrating that this is not a feature, also when you are building the help center ticket forms you have to go through 6 steps just to see the forms. 

 

We pay a ton of money for Zendesk, this should be a built in feature.

Visualizza commento · Data ultimo post: 04 giu 2020 · b8ta

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b8ta ha commentato,

Commento nella community Feedback - Help Center (Guide)

Please add a feature like this, we could absolutely benefit from this

Visualizza commento · Data ultimo post: 31 lug 2019 · b8ta

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b8ta ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Any updates on this? Splitting into another instance is not ideal and would love to be able to restrict a subset of tickets from most agents.

 

Thanks!

Visualizza commento · Data ultimo post: 10 lug 2019 · b8ta

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