Ricerche recenti
Nessuna ricerca recente
Janaki Silva
Data ingresso 16 apr 2021
·
Ultima attività 07 apr 2023
Seguiti
0
Follower
0
Attività totali
5
Voto
1
Abbonamenti
2
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Janaki Silva
Janaki Silva ha commentato,
As a disabled employee who depends heavily on keyboard shortcuts, I will strongly echo this feedback. Our team will be switching to Agent Workspace soon, and I am very concerned about my ability to work within Agent Workspace if critical keyboard shortcuts are missing.
Visualizza commento · Data ultimo post: 07 apr 2023 · Janaki Silva
0
Follower
0
Voti
0
Commenti
Janaki Silva ha creato un post,
As a disabled individual who uses dictation software, many common actions cannot be done by keyboard shortcuts. For chat specifically, there is no way to perform the following common actions via keyboard shortcut:
- change my chat availability (make myself available versus invisible)
-transfer a chat to another agent
-email a transcript to a customer
Data ultimo post: 22 nov 2022 · Janaki Silva
0
Follower
3
Voti
2
Commenti