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ContactLab

Data ingresso 16 apr 2021

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Ultima attività 27 ott 2021

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ContactLab ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

Hi,

any news on that? Any WA suggested?

Visualizza commento · Data ultimo post: 24 ott 2019 · ContactLab

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ContactLab ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Hi, is there any news?

Visualizza commento · Data ultimo post: 08 lug 2019 · ContactLab

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ContactLab ha commentato,

Commento nella community Feedback - Help Center (Guide)

Hey Steven, that's is very interesting workaround. Can I ask you what do you mean with "remove the links to the home page"?

And also, I'd like to keep anyway the way to login in the zendesk by SSO way. Do you think that I can keep this?

Thanks a lot

Donato

Visualizza commento · Data ultimo post: 22 set 2016 · ContactLab

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ContactLab ha commentato,

Commento nella community Feedback - Help Center (Guide)

@Chistian thanks for clarification, but the thing is: If I choose to not active the helpcenter I don't have the option for the customer to have a form for "Anonymous request" Am I right? This feature was avalaible in previously Zendesk wecenter but now is linked to have helpcenter. And to customize helpcenter to have the same look and feel of the brand is more expensive on effort side then simply to have a login page simple

Am I missing something? Is there any solution to have the "old version of webcenter" ? Or is there any way to have a form to collect the anonymous request avalaible without have helpcenter?

thanks

Donato

 

 

Visualizza commento · Data ultimo post: 22 set 2016 · ContactLab

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ContactLab ha commentato,

Commento nella community Feedback - Help Center (Guide)

Guys any news? this is crucial for the decision to use zendesk or not :)

Visualizza commento · Data ultimo post: 22 set 2016 · ContactLab

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