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Customer Service
Data ingresso 16 apr 2021
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Ultima attività 27 ott 2021
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Customer Service ha commentato,
Hi Nicole,
thanks for getting back to us/me. We are using the print out function on a daily basis, our customer service agents need to talk to other departments which don't have access to zendesk or emails. So having the ability to structure (add/remove fields, change the order of fields) the print out would be amazing and would simplify the life of the agents and receivers. The main goal would be to simplify the header with the ticket fields.
Visualizza commento · Data ultimo post: 10 ott 2019 · Customer Service
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Customer Service ha commentato,
Good suggestion! Even disabling certain fields from printing.
Visualizza commento · Data ultimo post: 09 ott 2019 · Customer Service
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