Ricerche recenti
Nessuna ricerca recente

Adam Prince
Data ingresso 16 apr 2021
·
Ultima attività 06 mag 2022
Seguiti
0
Follower
1
Attività totali
9
Voto
1
Abbonamenti
4
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Adam Prince
Adam Prince ha commentato,
We have SLAs tied to assigned Priority values, we can make that an available field in the form shown through the Web Widget?
Visualizza commento · Data ultimo post: 18 mar 2022 · Adam Prince
0
Follower
0
Voti
0
Commenti
Adam Prince ha commentato,
HI @...,
Thanks for that quick reply! To be clear, this workflow would be for when new tickets comes in from a specific Organization, we'd like a trigger to send a notification to OTHERS at that same Organization, not necessarily the people submitting the ticket. Is that doable following steps on that article?
-Adam
Visualizza commento · Data ultimo post: 24 giu 2021 · Adam Prince
0
Follower
0
Voti
0
Commenti
Adam Prince ha commentato,
Hi!
Is there a way to create a Group of End Users? Essentially, we're trying to create a trigger to go to a set of higher up client contacts for new Urgent priority tickets that come through from that same client.
Thanks!
Visualizza commento · Data ultimo post: 23 giu 2021 · Adam Prince
0
Follower
0
Voti
0
Commenti
Adam Prince ha commentato,
Yep, same, would be great to allow for hyperlinking within a ticket form! We've worked around the issue, but using a link in the respective fields' descriptions and shortened them using a link shortening tool, but a way to hyperlink standard text would be great!
Visualizza commento · Data ultimo post: 05 ott 2020 · Adam Prince
0
Follower
1
Voto
0
Commenti