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Joseph Weisfish
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Ultima attività di Joseph Weisfish
Joseph Weisfish ha commentato,
Commento nella community Feedback - Ticketing system (Support)
Zendesk customers have been waiting three years or more for this.
Sweet baby Jesus, I pray that this year's Christmas Miracle would be Zendesk gets some brains and implements a solution to this problem - here's a simple suggestion:
1. Agent has the ability to submit a ticket as "Solved" with an added criteria of NO AUTO RE-OPEN
2. If any further conversation is made the agent can use their discretion to re-open the ticket
Visualizza commento · Data ultimo post: 01 dic 2017 · Joseph Weisfish
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