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Gary Jackson
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Gary Jackson ha commentato,
As an example...
The top note is from a customer - not an internal note. Yet looks like an internal note :(
Visualizza commento · Data ultimo post: 04 apr 2018 · Gary Jackson
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Gary Jackson ha creato un post,
Hi
Can you please choose a different background colour for notes that have been posted to tickets by customers that were not explicitly on the original ticket.
At the moment its yellow - the same colour as an Internal note and it looks like an internal note at first glance. Its very confusing to some agents.
Can we have it blue? or red? or green? anything but yellow please!
Many thanks
G.Jackson
Data ultimo post: 04 apr 2018 · Gary Jackson
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Gary Jackson ha commentato,
+1 on this! Would love to be able to add an internal note depending on the "Organization" name.
Visualizza commento · Data ultimo post: 09 mag 2017 · Gary Jackson
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