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Jonathan Santoya

Data ingresso 15 apr 2021

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Ultima attività 27 ott 2021

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Jonathan Santoya ha commentato,

Commento nella community Discussion - Tips and best practices from the community

 https://github.com/zendesklabs/project_app/blob/master/assets/screenshot-1.png?raw=true

 

Just like in that picture.  It shows that there could possibly be different ticket forms.

Visualizza commento · Data ultimo post: 09 mar 2016 · Jonathan Santoya

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Jonathan Santoya ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Is it possible to have a little more instruction on how to use the "ticket form" part of the ticket?

I want to make different ticket forms that are pre-filled, so I can just select the tickets form and create because we have the same tasks to complete for different users.  I added some JSON information to the "Preset Template Mappings", but nothing popped up for the "ticket form".

 

Thank you!

Visualizza commento · Data ultimo post: 08 mar 2016 · Jonathan Santoya

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