Sandro Alvares

@Jessie,

hum... i understand a language just hc with Curlybars and no apps! too confused

i try did if/else/codition with each + filter search a word to extension hdbs (zendesk apps)

sry bad english

Hum... really confused! What a different Curlybars vs Handlebars? i not wise its a linguage, learn always opened document zendesk ( https://developer.zendesk.com/apps/docs/help-center-templates/introduction )

Look:

{{#is article.author.name 'John'}}
  The author of the article is John.
{{else}}
  The author of the article is not John.
{{/is}}

What a wrong? its not work a code with EACH, please what is language said a doc? i can take confused a document, i think all wrong document, fault doc from zendesk.

Why do not you have a fixed document correct language?

Edit: Beautiful approval posting

HC is good easier, but to did zendesk apps not work {{#IS}} 🙁 ... how to make use {{#IF}} search value?

Code:

{{#each ticket}}
  {{#is tags 'contrato_ativo'}}
      {{/is}}
{{/each}}

Nice @Jacob, how to make search tag value "news" to change color?

Example:

Not work a search value "news" 🙁