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Altea Chua's Avatar

Altea Chua

Data ingresso 15 apr 2021

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Ultima attività 22 ott 2021

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Ultima attività di Altea Chua

Altea Chua ha creato un post,

Post Feedback - Chat and Messaging (Chat)
Proactive Greeting with Pre Chat Form

Hello,

We're looking into integrating chat on our current support system. I've noticed adding a Proactive Greeting is quite useful but apparently it seems to bypass the Pre-Chat Form where we actually require having with regards to ticket creation.

Hopefully there could be some way we could do this. Perhaps a tweak on the Proactive Greeting API?

Data ultimo post: 04 ott 2016 · Altea Chua

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