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Ben Speich

Data ingresso 15 apr 2021

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Ultima attività 22 ott 2021

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Ben Speich ha commentato,

Commento nella community Feedback - Help Center (Guide)

Well this for one. I we sell a hardware and software solution to clients. So roughly 50% of our help articles are related to the hardware itself and then another 25% could overlap on the software. So really just 25% are custom that would require a Brand. So instead we have Sections that are restricted by domain rather then the brand. Which works. I would love to move over but quite a bit of work will be needed as we would have about 5 brands and that would require a lot of duplication. 

Visualizza commento · Data ultimo post: 03 ago 2016 · Ben Speich

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Ben Speich ha commentato,

Commento nella community Feedback - Help Center (Guide)

Is there any update to this. This is one major reason I have yet to move to Multi-Brand

Visualizza commento · Data ultimo post: 19 lug 2016 · Ben Speich

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Ben Speich ha creato un post,

Post Feedback - Ticketing system (Support)

Can we get a Ticket NOT received at option? I have a bunch of support email addresses and don't want duplicate email going to the requester so adding a Ticket NOT received at xxxx@zendesk.com would allow me to specify those channels individually.

Data ultimo post: 05 gen 2015 · Ben Speich

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