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Kris Lowet

Data ingresso 15 apr 2021

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Ultima attività 13 lug 2022

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Kris Lowet ha commentato,

CommentoUsing Built by Zendesk apps

I mean the opposite: when eg. a tag is added to a ticket, the ticket gets cloned. Or that an automation can use this clone-app to clone a ticket.

Visualizza commento · Data ultimo post: 30 mar 2022 · Kris Lowet

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Kris Lowet ha commentato,

CommentoUsing Built by Zendesk apps

Thanks for the info. Before I'll install this: Is it possible to use this app in an automation or trigger, eg based on tags?

Visualizza commento · Data ultimo post: 30 mar 2022 · Kris Lowet

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Kris Lowet ha commentato,

CommentoUsing Built by Zendesk apps

Hi

What is the difference between the 'free' and the 'basic' edition? Just the option to 'open cloned tickets automatically', or also something else?

Is it possible to use this app in an automation or trigger, eg based on tags?

Thanks

Visualizza commento · Data ultimo post: 30 mar 2022 · Kris Lowet

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