Izzy Amado

Please vote! Would help get this up the "priority" list for ZD dev guys :)

Zendesk,

Pretty please let us add custom fields to the "My Activities" page. All of the "canned" items are great, but I don't think I've ever setup a Zendesk instance that didn't have a custom field that was relevant to the customer.

The idea of "they can click on the ticket" and see the custom field is a true statement, but end-user's want as much information as they can get at a glance.

Looking a the request page's code, custom fields are just part of the {{request-form}} placeholder, which I'm guessing on the back end is a compilation of ticket field id's and formatting. Why not have placeholders by ticket field id? i.e.:

{{custom_field_23910125}}

Thank you for the consideration on this.

-Izzy