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Rene de Haas

Data ingresso 15 apr 2021

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Ultima attività 22 ott 2021

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Ultima attività di Rene de Haas

Rene de Haas ha commentato,

Commento nella community Feedback - Ticketing system (Support)
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Any update from Zendesk?

Visualizza commento · Data ultimo post: 29 giu 2016 · Rene de Haas

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Rene de Haas ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)
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Thanks for your reply. Let me know when you have a idea about when/or this feature will be implemented :)

Visualizza commento · Data ultimo post: 18 set 2015 · Rene de Haas

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Rene de Haas ha creato un post,

Post Feedback - Chat and Messaging (Chat)
Set Department after chat started

If the visitor is not served after 60 secs, I want the visitor to move to a different department.

The trigger function makes you think this should be possible:

The condition part works. If I add an action "Send message to Visitor", it works. Changing the department does not.

When I manually change department while chatting, it does switch. 

Any solutions?

Data ultimo post: 17 set 2015 · Rene de Haas

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