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Shannon Cassi
Data ingresso 16 apr 2021
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Ultima attività 22 ott 2021
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Shannon Cassi ha commentato,
We keep finding thing that should be already in the system. Please fix this.
Visualizza commento · Data ultimo post: 29 lug 2020 · Shannon Cassi
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Shannon Cassi ha commentato,
We also need this functionality, to not.receive it is causing a customer service nightmare. The OOO from requester is not showing anywhere. It is not in suspended tickets or in the body of the email. We need this communication to be listed as part of the ticket.
Does anyone have an updates on how we can see these OOO reply's, to tickets created by agents on behalf of a requested or to ticket replies issued by agents?
Visualizza commento · Data ultimo post: 28 lug 2020 · Shannon Cassi
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