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Celia Cottle
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Celia Cottle ha creato un post,
Post Feedback - Ticketing system (Support)
Currently, the smallest breach you can set up to be alerted is coming up, is an hour. Everyone I've talked to who uses Zendesk deeply and desperately needs this to be a much much more granular time set. Many of us have critical priorities of MUCH less than an hour. This renders SLA breach alerts completely useless on the most critical of our tickets.
Data ultimo post: 01 set 2015 · Celia Cottle
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