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Vladimir Shkuratov
Data ingresso 16 apr 2021
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Ultima attività 27 mar 2023
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Ultima attività di Vladimir Shkuratov
Vladimir Shkuratov ha commentato,
Hi @...
We have external system sends emails to Zendesk and every time in generates new ticket in Zendesk despite the Subject, Sender and Receivers are the same?
Can you recommend the way to configure in a way that Original ticket gets updated instead of generating new ones every time.
Thanks.
Visualizza commento · Data ultimo post: 28 apr 2022 · Vladimir Shkuratov
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Vladimir Shkuratov ha commentato,
Hi Zendesk Team,
12 views it's clearly not enough for large teams and we use 3-rd party addons to compensate this limitation. Can someone please confirm when this going to be changed?
Thanks.
Visualizza commento · Data ultimo post: 14 ott 2021 · Vladimir Shkuratov
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Vladimir Shkuratov ha commentato,
Hi Nicole,
Do you know if "Assignment Control" will updated to v2 or it will be stopped after 15-th of October?
Visualizza commento · Data ultimo post: 17 set 2019 · Vladimir Shkuratov
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