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Katrin Leinweber
Data ingresso 16 apr 2021
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Ultima attività 09 set 2022
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Katrin Leinweber ha commentato,
Very much needed! A customer just told me:
> … had a detailed response [but] on submit [ZD] redirected me to log in again and I lost it all.
Visualizza commento · Data ultimo post: 09 set 2022 · Katrin Leinweber
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Katrin Leinweber ha commentato,
Ulrich Spies & Oliver Tietze: I've updated my comment again to clarify a double-meaning that I overlooked before. If the "Columns" button isn't there now, maybe that /agent/apps/advanced-search page isn't enabled in your instance?
Visualizza commento · Data ultimo post: 08 ott 2020 · Katrin Leinweber
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Katrin Leinweber ha commentato,
@...: I updated item 2. of my comment to clarifiy ;-)
Visualizza commento · Data ultimo post: 30 giu 2020 · Katrin Leinweber
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Katrin Leinweber ha commentato,
Work-around:
- Conduct a realistic search on your /agent/apps/advanced-search page (via the bottom left loupe symbol, not via the simple search field in the top right)
- Above the "Results (…)" list, open the "Columns" dropdown menu and (un)check the columns that you want, using the search results list to judge the real usefulness of each column
- Pin the tab in the browser or keep it otherwise separate from normal ticket work.
As long as you don't close that browser (tab/window), the colum customization should remain the same throughout many searches.
Visualizza commento · Data ultimo post: 20 mag 2020 · Katrin Leinweber
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