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Kart Ramalingam
Data ingresso 16 apr 2021
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Ultima attività 27 ott 2021
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Kart Ramalingam ha commentato,
Commento nella community Q&A - Objects, workspaces, and rules
I have similar need as @...
Scenario is Customer sends an email which will create a Zendesk ticket.
This should trigger create a new record in Service Now.
Similarly if any updates in Zendesk should also update the record in Service now.
When the ticket is solved in Zendesk the Service Now will also be resolved.
Is there a way to acheive this without a 3rd party integration tools?
Just using triggers and api?
Thanks,
Visualizza commento · Data ultimo post: 13 gen 2021 · Kart Ramalingam
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