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Debbie Singson
Data ingresso 16 apr 2021
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Ultima attività 22 ott 2021
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Debbie Singson ha commentato,
Apparently, not enough people have asked for it yet, as this request was dated 2-1/2 years ago ... still waiting.
Visualizza commento · Data ultimo post: 28 ott 2019 · Debbie Singson
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Debbie Singson ha commentato,
I agree. There are many limitations with Talk and transferring calls has been a big frustration for us. We also really need extensions, so a call could go directly to an agent if the customer has worked with them before, or can easily be transferred me or one of my people - whether or not we are "online"!
Second question. Why are Chat and Talk so different? They should have similar screens and similar ways of logging in and out, viewing stats, etc. They are two completely different programs. It is like they are coming to us from two different companies.
Visualizza commento · Data ultimo post: 26 apr 2018 · Debbie Singson
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Debbie Singson ha commentato,
And still, no blind transfer. sigh
Visualizza commento · Data ultimo post: 15 mar 2018 · Debbie Singson
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