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Lance July
Data ingresso 16 apr 2021
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Lance July ha commentato,
Commento nella community Developer - Zendesk APIs
Was a correct approach to this issue found? I am in a similar situation where I would like to update the value of a custom field on a new ticket using the API, but cannot access the field value.
Contrary to the docs (https://developer.zendesk.com/apps/docs/apps-v2/support_api#ticket-object), I do not see a ticket.customField property when calling:
client.get('ticket')
And as stated earlier
client.get('ticketFields:fieldName')
does not expose the field value. Any help would be appreciated.
Visualizza commento · Data ultimo post: 09 nov 2016 · Lance July
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