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Michael Arief

Data ingresso 16 apr 2021

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Ultima attività 24 mag 2023

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Michael Arief ha creato un post,

Post Feedback - Ticketing system (Support)

Dear Zendesk Team.

Currently we have problems with our agents, where our agents often close tickets to avoid filling in the reason column when skipping tickets (this is for Role Play). I was expecting to be able to bring up the Reason Column and it is mandatory.

Thank you. Regards.

Data ultimo post: 06 ott 2021 · Michael Arief

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Michael Arief ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Hello

we have lots of macros, and we want to get data based on actions status by json , how do we do that?

Visualizza commento · Data ultimo post: 08 mag 2019 · Michael Arief

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