Ricerche recenti


Nessuna ricerca recente

marcel vuijk's Avatar

marcel vuijk

Data ingresso 16 apr 2021

·

Ultima attività 21 lug 2024

Seguiti

0

Follower

0

Attività totali

4

Voto

1

Abbonamento

1

PANORAMICA ATTIVITÀ

Ultima attività di marcel vuijk

marcel vuijk ha creato un post,

Post Q&A - Tickets and email

A lot of our customers are appearantly self closing tickets, by accident. 

 

The answer bot suggests articles and the customer can directly from the e-mail click a button to close the ticket. We want to remove those buttons from the emails and also disable the self-closing / self solving of tickets entirely from articles.

 

How can we do this? 

Data ultimo post: 21 lug 2024 · marcel vuijk

1

Follower

2

Voti

1

Commento


marcel vuijk ha commentato,

Commento nella community Feedback - Voice (Talk)

@... no updates? Most voted item and no solution for this? Also no replies from Zendesk team for years?

Visualizza commento · Data ultimo post: 02 mar 2021 · marcel vuijk

0

Follower

2

Voti

0

Commenti