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Moshe Anisman
Data ingresso 16 apr 2021
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Ultima attività 21 set 2023
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Ultima attività di Moshe Anisman
Moshe Anisman ha commentato,
I managed to add the Dynamic Content to the Guide. Normal Text/HTMl is working but when adding a placeholder it is not rendering and is displayed as a text for example it shows
"{{ticket.title}}" instead of the actual ticket title . Any clue ?
Visualizza commento · Data ultimo post: 21 ago 2023 · Moshe Anisman
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Moshe Anisman ha commentato,
Marwan Al Jeburi Indeed - Exalate seem to have a solution. We are working with them. Thanks !
Visualizza commento · Data ultimo post: 11 apr 2023 · Moshe Anisman
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Moshe Anisman ha commentato,
hi all -
In regards "Using article suggestion search when an end-user submits a support request"
is it possible to show the articles suggested list when filling a custom text field like it does with the Subject ?
Thanks !
Visualizza commento · Data ultimo post: 06 mar 2023 · Moshe Anisman
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Moshe Anisman ha commentato,
Jacob Bailey not clear - ANY white text? how would Zendesk know the ticket to update based on the white text that was included in the ServiceNow email sent ?
Visualizza commento · Data ultimo post: 25 gen 2023 · Moshe Anisman
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