Neal Barnett

Felix - Is it technically feasible to perform a backup of a Custom Help Center theme?  If so, it would be a great addition to your tool.  

Currently, the process is painstaking, where you need to copy HTML from each of your 14 custom files, put the code into backup files locally, then do the same with CSS, JS, then backup all assets.  

It currently takes about a half-hour to do a backup.  Instead, if a Zip file could be created with all of that info, it would take less than 1 minute for each backup.  

Zendesk has been dragging their feet in creating a tool for a couple years now (see https://support.zendesk.com/hc/en-us/community/posts/203452656-Save-a-copy-of-your-Custom-Theme-in-Help-Center).

Anyway, just thought I'd ask.

Hi Felix - thanks for the great tool! And looking forward to enhancements. Here are a few suggestions:
1. Category and Section structure backup
2. Backup all articles into a single Word Doc
3. Backup to a single Zip file
4. Backup of custom HC theme files (header, footer, js, css, etc.)
5. Readme.txt in ZenBackup.zip file with brief instructions and release notes