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Daniel Niemeier
Data ingresso 15 apr 2021
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Ultima attività 22 ott 2021
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Daniel Niemeier ha commentato,
You're absolutely right, we did. I added another condition and that fixed it. Thanks!
Once again, stellar support from you guys. You rock :)
Visualizza commento · Data ultimo post: 21 gen 2021 · Daniel Niemeier
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Daniel Niemeier ha creato un post,
So we noticed that when we have a new or open ticket and we write a public reply to the user we can't save the ticket as pending. I mean we can, but it doesn't save, it just stays open and we have to go into the ticket again and submit it as pending again.
Is this intended or a bug? Would be really odd if it was intended because that's pretty much our workflow everytime. Submit a reply to the user asking for more info and then set the ticket to pending.
Data ultimo post: 21 gen 2021 · Daniel Niemeier
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Daniel Niemeier ha commentato,
This has also been bugging me. Please let us remove those buttons
Visualizza commento · Data ultimo post: 18 dic 2020 · Daniel Niemeier
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